How to Trade at ProBit Global for Beginners

Jan 21, 2024

How to Register at ProBit

How to Register a ProBit Account【PC】

Enter probit.com, you should see a page similar to below. Click on the "Register" button in the upper right corner. We support users to register an account with an email address.

How to Trade at ProBit Global for Beginners

Input your E-mail address
Then set the login password
Read through and agree to the "Terms of Use"
Click "Register" button

Please use a secure password which includes at least 1 upper case letter, lower case letter, number, and special character.

Wait for the email verification code to be sent to your mailbox and enter the verification code you received. Click "Verify" button.

Congratulations that you have completed the registration and are able to login to use ProBit now.

How to Register a ProBit Account【APP】

Open ProBit app and tap [Please log in]. We support users to register an account with an email address.

Tap [Register].

Read through and agree to the "Terms of Use".

Input your E-mail address
Set your login password
Click "Next" button

Wait for the email verification code to be sent to your mailbox and enter the verification code you received. Then tap "Verify".

Congratulations that you have completed the registration and are able to use ProBit now.

How to Download ProBit APP for Android?

1. Visit probit.com and you will find "Download" at the bottom of the page, or you can visit our download page: https://www.probit.com/en-us/download-app.

The mobile app for Android is downloable in the Google Play store: https://play.google.com/store/apps/details?id=com.probit.app.android2.release.global.

2. Press "Install" to download and install it.

3. Press "Open" to launch your ProBit App to get started.

How to Verify Account in ProBit

You are now on your ProBit Global account page “MY PAGE”, and can complete a KYC (“Know Your Customer”) verification process to unlock further exchange features, such as increased daily withdrawal limit and Initial Exchange Offering’s (IEO).

*Starting from December 17, 2021, 09:00 UTC, users are required to have completed KYC2 to join IEO.

To complete the process, look where it says “Verification (KYC)” and click in the right corner of that section “Verification”.

Press “Verify now” to continue.

Press "Next".

Upload a photo of your ID or passport, as well as a photo of yourself holding the identification document and fill in the “VERIFICATION” form with your personal information. Click “Next”.

Your request is now under review. You will be notified by email with the subject line “ProBit Global KYC result” whether your request has been approved. This can take up to a few hours.

Once approved, log into your ProBit Global account at https://www.probit.com/. On your “MY PAGE” the status of your KYC will say “Verification Complete”.

How to Deposit in ProBit

How to Deposit Crypto

1. Please log in to your ProBit Global account.

2. Click on Wallet - Deposit.

3. Input the coin name. (e.g. click XRP when depositing Ripple).

*Important Note about Memos

There are some tokens such as XRP that require a specific memo to be inputted. If you forget to specify the memo you will need to send a ticket to ProBit Support for assistance in recovering your transaction. Remember, that our admins will never ask you for your password or for you to transfer money. Only emails from [email protected] are real admins.
Note that a recovery fee may be incurred so always double-check to see if a memo is required.

4. Please make sure to check the precautions and double-check all deposit details before proceeding. You can click on Copy to get your deposit address. Double-check the note under the deposit address as well.

*If you enter the wrong deposit information, please contact support for assistance. Note that these can incur a recovery fee so always confirm details before proceeding. Token recovery may take a few weeks. You may refer to this guide for more details:

*Confirmations

Once the transaction has started, it may take some time for the deposit to come through due to network confirmations. These confirmations are to prevent double-spending attempts and are automatically processed.

How to Buy Crypto with Credit Card

1. Head to the ProBit Global website and click on “Buy Crypto”.

2. Select the specific fiat, total purchase amount, and the cryptocurrency you want to buy. Click on buy to proceed.

*E.g. 100 USD to purchase $100 worth of ETH.

3. A list of service providers and the current price will be displayed. Select Moonpay and click next to lock in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 30 seconds.

4. Read through the disclaimer and check the box to agree to the terms and conditions. Once you click on confirm, you will be redirected to the chosen service provider’s website.

5. Follow the instructions and after you enter your credit card billing address, you will be prompted to complete the identity check process with a valid ID.

6. Once your identity verification is completed, add your preferred payment method and a payment screen will appear. Check on the box to agree to the terms and conditions, then click on buy now to lock in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 10 seconds.

7. Your transaction is now complete and you can now track its status by opening your wallet and checking your transaction history.

8. Once the blockchain transfer is completed, your purchased crypto will be deposited into your ProBit Global wallet.

How to Buy Crypto with Bank Transfer

Please check below to see if you are eligible to buy crypto with bank transfer.

Users from ineligible countries including the US may buy crypto with credit card instead.

Country/Region	Fiat Currency	Bank Transfer
SEPA countries	EUR	YES (SEPA and SEPA Instant)
UK	GBP	YES (UK Faster Payments)
Brazil	BRL	YES (PIX)
USA	USD	NO

1. Head to the ProBit Global website and click on “Buy Crypto”.

2. Select one of the eligible currencies mentioned above (ex. EUR, GBP, or BRL), then enter the total purchase amount and the cryptocurrency you want to buy. Click on buy to proceed.

*E.g. 100 EUR to purchase €100 worth of BTC.

4. Read through the disclaimer and check the box to agree to the terms and conditions. Once you click on confirm, you will be redirected to the chosen service provider’s website.

5. Proceed with the identity check process.

6. Once the identity check is completed, you will be prompted to enter your IBAN or enter the details of your bank account depending on the selected fiat.

7. Complete the proceeding steps and you will be able to complete your purchase by locking in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 10 seconds.

8. Your transaction is now complete and you can now track its status by opening your wallet and checking your transaction history.

9. Once the blockchain transfer is completed, your purchased crypto will be deposited into your ProBit Global wallet.

How to Trade Crypto at ProBit

How to execute a Trade

1. Once you have deposited sufficient funds into your account to start trading, click “Exchange”.

2. You will be directed to the exchange. Take a few minutes to get familiar with the interface of the ProBit Global trading platform.

3. On the left-hand side of the interface, you can see all available markets with their trading pairs. In the middle of your screen is the price chart for the selected trading pair. On the right-hand side, below the “ORDER BOOK” and “TRADE FEED” is the order execution section, “BUY” and “SELL”, where you can execute trades.

4. For example, if you want to trade the ProBit Token (PROB), search “PROB” or “ProBit Token” in the input field of the market section on the left side of your screen. The price chart will switch to the trading pair PROB/USDT. Go to the order execution section. By default, “LIMIT” is selected.

5. Next to where it says “BTC Balance” of the BUY section and “PROB Balance” of the SELL section you can see “GTC” and a small arrow pointing down. When you click that, a drop down menu will open up with four types of limit orders as listed below. Prior to initiating any of these orders, you should have an understanding of each type of order.

6. Enter or adjust the price to execute in BTC, and the amount of PROB to buy. The total amount of BTC or USDT to trade will be calculated automatically. Click the BUY button to place your order. In this example, we entered a limit order to buy 100 PROB at a price of 0.00001042 BTC per PROB. The total cost of the order is 0.001042 BTC. Alternatively, you may click on the price you would like to transact on in the order book for it to be automatically reflected as your limit order price volume.

7. Once your order has been placed you will automatically receive updates about your order on the bottom of the left-hand side of the interface. When making a buy order, the price has to match the sell order book orders, and vice versa.

8. Your order will appear in “OPEN ORDERS” or “ORDER HISTORY” below the order execution section, depending on order status.

Congratulations! You’ve executed a trade on ProBit Global.

How to Complete a Limit Order

Here are some tips that you can follow when completing a Limit Order:

🔸 Clicking on one of the prices in the order book will apply that particular price automatically.

🔸 You can also input the exact amount you wish to purchase in the Amount box.

🔸 Another convenient option is the % bar, which can be clicked on to automatically apply a certain percentage of your holdings towards a transaction. In this example, clicking 25% would purchase PROB equal to 25% of your total BTC holdings.

How to Withdraw at ProBit

1. Please log in to your ProBit Global account.

2. Click on Wallet - WIthdrawal.

3. Input the coin name. (e.g. click XRP when withdrawing Ripple).

*Important Note about Memos

There are some tokens such as XRP that require a specific memo to be inputted. If you forget to specify the memo you will need to contact the customer support of the receiving exchange/wallet for assistance in recovering your transaction.

Where to find your withdrawal address?

Your withdrawal address is usually either the address of your wallet or the DEPOSIT ADDRESS of the same coin in another exchange.

Important Precaution

Please double-check the relevant coins withdrawal address, amount, and the precautions before proceeding as ProBit Global can not guarantee any recovery of assets due to an incorrect address.

As noted in the Withdrawal screen, there are minimum amounts required for withdrawals and withdrawal fees in the event of a withdrawal.

If your withdrawal has not occurred after 24 hours, please open a ticket with our support team to assist you.

Frequently Asked Questions (FAQ)

Verification

What is KYC?

KYC is a process that is used to verify your personal information.

KYC STEP 1: Email verification

All successfully registered users are granted KYC STEP 1.

KYC STEP 2: Identity verification

Completing KYC STEP 2 allows users to enjoy unrestricted access to ProBit Global and its services, while having an additional layer of security for themselves and their assets.

Completing KYC STEP 2 allows users to enjoy unrestricted access to ProBit Global and its services, while having an additional layer of security for themselves and their assets.

ProBit Global is committed to the safety of its users by complying with financial regulations including anti-money laundering (AML). Know Your Customer (KYC) is a component of AML in which user identities are verified for due diligence.

What Features will be Enabled When I Complete KYC STEP 2?

Users who have completed KYC STEP 2 will have unrestricted access to the following:

	KYC STEP 1	KYC STEP 2
Deposit	YES	YES
Withdraw	YES up to $5,000	YES up to $500,000
Trading	YES	YES
Staking	YES	YES
Exclusive Subscription	YES	YES
IEO Participation	NO	YES

*Withdrawal limit can be increased to $500,000 for KYC-verified accounts maintaining 2FA activation for a minimum of 7 days.

Is my Country Eligible to Complete KYC?

Please note that citizens of the following countries will be unable to complete KYC:

Afghanistan
Albania
Algeria
Bahamas
Bangladesh
Barbados
Bolivia
Burkina Faso
Cambodia
Cayman Islands
Cuba
Ecuador
Ghana
Haiti
Iran
Iraq
Jamaica
Jordan
Macedonia
Mali
Malta
Mongolia
Morocco
Myanmar
North Korea
Nepal
Nicaragua
Pakistan
Panama
Senegal
Seychelles
Singapore
South Sudan
Sri Lanka
Syria
Trinidad and Tobago
Uganda
Vanuatu
Venezuela
Yemen
Zimbabwe

Deposit

When will I receive my purchased crypto?

It may take up to a few hours to process your first crypto purchase due to the identity check process by the service provider.

It will take within 1-3 working days to process bank transfers

What are the fees for bank transfers?

Bank transfers will incur a fee on Moonpay
Additional fees may be applicable based on individual bank policy

Are there any verification procedures required?

All ProBit Global users including KYC STEP 2 verified members are required to complete Moonpay’s identity check process before making their first crypto purchase or sale.

Trading

What is a Limit Order?

A Limit Order is a conditional trade based on set prices determined by the trader. The trade will set a maximum or minimum price for a traded asset. The trade will not be executed unless the trade is made at a particular price (or better). Other conditions can be added to the limit order to accomplish the goals of the trader. With the nature of this trade, it is not guaranteed to be executed.

When placing a limit order, clicking on GTC will show the different types of orders.

The types of limit orders that are supported are listed here:

GTC - A GTC order is an order that is executed at a specified price point, regardless of the time frame involved in reaching that point.
GTCPO - A GTCPO is a limit trade that is completed only when it can’t be executed immediately.
IOC - An immediate or cancel order (IOC) is an order to buy or sell a security that executes all or part immediately and cancels any unfilled portion of the order.
FOK - Fill or kill (FOK) is a type of time-in-force designation used in securities trading that instructs a brokerage to execute a transaction immediately and completely or not at all.

Why Hasn’t My Order been Filled?

Your open order should be reasonably close to the most recently traded price or it will not be filled. Please keep this in mind when designating your specific price.

Reminder:
🔸 Clicking on one of the prices in the orderbook will apply that particular price automatically.

Pending orders that are waiting to be filled will appear in the open order box:

*Important note: You can cancel open orders that appear above in the open order section. If your order isn’t being filled please cancel and place an order closer to the most recently traded price.

If your available balance is showing as empty, please check to see if you have any open orders.

Orders that are successfully filled will appear in both Order History and Trade History boxes.

Trading Fees

The default trading fee at ProBit is 0.2%. ProBit’s VIP membership structure provides effective trading fees as low as 0.03% when VIP 6 level and above. Paying transaction fees using PROB tokens also gives enhanced bonuses as well.

Withdrawal

Withdrawal Fee Structure

You may find the withdrawal fee when submitting a withdrawal request. Fees depend on the blockchain of the token being withdrawn. Each token has a different withdrawal fee, so please be sure to check it on the withdrawal page.

Probit.com - Wallet - Withdrawal

Users may sometimes choose which currency to pay the withdrawal fees in by selecting the corresponding token.

Note:

For withdrawal address, copy and paste the address you would like to deposit the coins too. Make sure to check that its for the same coin
You may click AVAILABLE BALANCE for the entire balance to be withdrawn, to avoid excess typing
You may sometimes not be able to withdraw after resetting your password, OTP or other security features
Withdrawals take time depending on Blockchains. Please be patient

How to Solve Problems with Withdrawals

In case you have issues with withdrawals, please take note of the following:

Make sure that the withdrawal status has been marked completed. If status remains are “Withdrawal Pending”, please be patient.
Most blockchains take some time to withdraw. Please only create a customer support ticket if you have not received your withdrawal in 24 hours.
Once a user initiates a deposit or withdrawal, the process cannot be stopped. If an incorrect address was entered, ProBit will NOT be able to retrieve any lost assets as a result. Please ensure that the correct address has been entered prior to initiating the transaction.

Should you need further assistance, please create a ticket for ProBit Support Team through the Submit a request link. Be as specific as possible so that the team can best assist you. Include the following information:

ProBit account email address
Transaction ID
Name of coin
Number of coins expected for withdrawal
Any relevant screenshot

Note:

For withdrawal address, copy and paste the address you would like to deposit the coins too. Make sure to check that its for the same coin.
You may click AVAILABLE BALANCE for the entire balance to be withdrawn, to avoid excess typing
You may sometimes not be able to withdraw after resetting your password, OTP or other security features

How to increase standard daily withdrawal limit to $500,000

Users meeting all of the criteria mentioned below will be eligible to have the current daily withdrawal limit of $2,000 increased to $500,000.

The withdrawal limit will be automatically increased 7 days after completing both of the following: